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Intermittent Internet connection issues since got this connection
tech_109
Newbie
‎04-14-2019 05:37 PM

Hi,

Since I got this connection, I have been facing intermittent connectivity issues. I have tried reaching out to your CSR over phone, chats and social media but no one from your team was able to help me. 

I'm really frsutrated and doing all the troubleshooting by myself as all your CSRs are helpless. They are not even believing that I am facing any issues. Please refer the chat history.

I just need one help frmo you, could you please send me temorary router to test if there is any problem with the router.(If you could arrange technician visit, it would be great)

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Re: Intermittent Internet connection issues since got this connection
LawrenceC
Community Manager
Community Manager
‎04-14-2019 07:12 PM

Hi tech_109,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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