Internet Access out of order for more than a week

[uthoungnyein]

To Whom It May Concern

I am now traveling in Southeast Asia and away from home.

My wife informed me that Verizon internet access is out of order more than a week

and she cannot contact you as the contract wit the Verizon is with my name.

Please help to send a repair party as earliest as posiible and please contact my wife,

My particulars are as follows:

{edited for privacy}

With best regards,

UThoung Nyein

[KaLin]

Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

[Verizon_Support]

Thank you for reaching out to us on our Community forums. From our records it appears the service is restored, however, if you have any other questions and/or concerns feel free to keep us posted here on the thread.

Thanks,

Hugo