So for a couple of months now my internet connection has been randomly dropping out. It happens sometimes a couple of times a night, sometimes not at all. When the connection drops out the router seems to power off (all lights turn off, power light turns red). After a couple minutes the router seems to reboot and everything is fine. During this time FiOS TV continues to work.
I have now had 3 new routers and new ONT. None of this has solved the problem. I have tried multiple coax lines and that hasn't solved the issue. I have tried moving the router to a location with better ventilation and that hasn't solved the issue. I have tried plugging the router into a UPS and that hasn't solved the issue. I have tried plugging the ONT into a UPS and that hasn't solved the issue.
I am about ready to drop FiOS all together, a connection that randomly drops out multiple times a night just is not usable. I can't play any internet games for fear of getting disconnected, I can't watch videos without it stopping halfway through. I have a tech coming out Friday but I am not sure what they can do.
Does anyone have some suggestions?
Yeah, I have a suggestion, read this: http://forums.verizon.com/t5/FiOS-Internet/Verizon-FIOS-Router-Actiontec-MI424WR-GEN3I-Issue-Dropped...
It's 39 pages of the same thing that's happening to you. Enjoy.
Yea I saw that right after making this, I will post some specific feedback I have in that thread.
Start a new topic or ask questions in the open forum.
