Internet Outage
aqualung11
Enthusiast - Level 1

Why have Verizon tickets {edited for privacy} & {edited for privacy} been closed...I still have NO internet service!?!

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Re: Internet Outage
LawrenceC
Moderator Emeritus

Hello aqualung1,

This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly at 1-800-VERIZON or on Twitter @VerizonSupport.

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Re: Internet Outage
aqualung11
Enthusiast - Level 1

Thanks, but the representatives across the Pacific are basically clueless and I was looking for another repair contact alternative.

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Re: Internet Outage
smith6612
Community Leader
Community Leader

A lot of us won't be able to help with your ticket status here, since we're just customers. But if you can describe what your modem is doing, we may be able to offer some suggestions as to how to go about troubleshooting further.

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