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Internet down, Fios won’t pick up

Internet went down yesterday after storm. Was on hold for over 5 hours And no one picked up. Asked for call back at 8am today but no call back. Have been on hold on other phone for 4 hours. I work from home this is awful 

Re: Internet down, Fios won’t pick up
Super User
Super User

If you can, use online chat, tweet to them at @verizonsupport or