Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
We had a storm three weeks ago and power knocked out. When it was restored after 4 days, the internet connection (ethernet and WiFi) drops out after 2 hours and we have to continually reboot. ....then another two hours and crash. (We do not have Fios TV service.) We had two routers replaced, the fiber box and the power unit that supports the fiber box. However, when we are down, I can access the router (via IP address) via ethernet or wifi so the problem is not at the house but after the house. I even brought my laptop from work home, to verify I could do this on two separate machines. What is Verizon's next step to fix the issue?????
Are you using Verizon router?
When Internet is out, do you have any error conditions on Router?
How is router connected to ONT? COax or Ethernet?
If Ethernet, do you have a link light on the wan port?
Take a look at ONT when Internet is working.
Then when Internet quits, look again at ONT lights and not any differences.
This info should help support decide the next step.