Internet is down completly

[cindy1212]

Ok   I  know  that  on  Monday   my  internet will be shut down   for 4-6 hours while they   switch to  a   "new port"   so  what  is  the excuse   for  it  shutting  down  tody and calls  to  the tech number I was given   are disconnected   right  after the recorded  message  to  check   everything and restar   yadda  yadda.     So  I spend another  $50    to  Att   just so  I can  stay connected  for  a few days.      I would like to  know what the  problem  is this time?

[cindy1212]

Two outages  today.  One   online chat   to reset...   then   it goes  out again.   Why is  it   so frequent on  weekends  when real  help  is not available?      Has verizon  lifted  it's block  on  copper net  so  we can  get    service   from  someone else?