Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Well, I was looking forward to having Gig FIOS installed today, but after a failure to show up and waste half my day so far I'm cancelling the order. I'm perfectly happy with Comcast so if this is a reflection of the future service I would receive, then it's probably for the best.
To summarize, install was scheduled for today 8-10, confirmed in an email and in the FIOS app. I received a big box with equipment last week in the mail that said the installer would need that. At 11am I called, waited on hold for 30 minutes, then waiting another 30 minutes while the guy figured out what was going on. While I am on hold, disatch calls my wife to confirm the order and said they didn't know why they weren't at the house yet. Long and short, they thought it was a self install even though all the info presented to me said the contrary. Pretty sure you can't self install Gig especially when I would think the ONT also needs replaced. Good thing I called or I would have been waiting all day. Can;t come back out until later this week so I'm done. When he canceled my order he also said I needed to send the equipment back. It wasn't until I mentioned there is no way I would pay to do that did he oblige. Is this kind of operation normal within Verizon? They work so hard to get the revenue stream back from Comcast so I can't believe how quickly they dropped the ball. Sorry for the rant all, just frustrated and disappointed. Maybe someone from Verizon will see this and realize they have some issues to sort out.