Is anyone else sick of being on hold with Verizon?
sickofholding
Newbie

Verizon misspelled my name on my account. Tried calling and getting it changed. It takes 5 verizon reps to do this and i am still on hold. Plus, there dsl service is horrible. I can't believe I have to call a foreign country to get service for dsl service in the U.S.

I wish the reps could do something besides transferring you!  

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Re: Is anyone else sick of being on hold with Verizon?
mlaferriere
Newbie

It would be nice if they would add a email address to the contact-us like pretty much every other company on the Internet. The labor costs would actually be reduced for them and it would keep the customers happier.

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Re: Is anyone else sick of being on hold with Verizon?
jimusa1
Newbie

Smiley Mad   I am really tired of Verizon changing the nome page...leave alone!!! Am I the only one tired of all these changes that do nothing for us?:Smiley Mad

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Re: Is anyone else sick of being on hold with Verizon?
LawrenceC
Moderator Emeritus

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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