Is fios customer support down???? - Verizon Community

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I cannot get through to fios support via phone or call back. Error received on website, and phone system just disconnects me.

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@tonicacent wrote:
I cannot get through to fios support via phone or call back. Error received on website, and phone system just disconnects me.

It is simply busy. You can try social media over at Twitter or you can try the chat feature on the web site.

another great place is verizons better help site at

https://www.dslreports.com/forum/vzdirect

They are the social media team with great results.