Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
How can I tell if I have a problem, or if it's Verizon?
For example, last night my modem would not connect. I tried the "At-Home Agent," It would first try to update itself, to no avail, then finally would find it's way to tell me to unplug then replug the gateway (duh!) I finally just unplugged it and went to bed, then it worked this morning. I know that I did not fix anything inside my house overnight!
This happened a few times last summer, when a verizon truck was working on the underground wires in front of my house. Service went down and appeared intermittently,and Verizon said they had nothing to do with it. Really.
My main question is how can I tell if it is my problem, or if in fact I should just go to bed instead of disconnecting, connecting, powering down, powering up, and running a program that isn't solving anything?
#1 What is the brand and model of your modem?
#2 What is the brand and model of your router?