I use the 3.1 mbps internet connection for my home because FIOS is not available in my area. I wonder, why does Verizon even put the FIOS advertisement all throughout their website when they cannot even provide it to many? I like in Jamaica, Queens where 7 mbps connection is not avaiable. But look at Jamaica, for New Yorkers, everyone knows that it is the heartland of Queens and what is in the heartland? According to DSLReports I have only two choices, out of which I found Verizon to be more convenient. Now if Verizon causes my faith on them to be lost, what can I do? I see in the FIOS map from DSL reports that FIOS is avaialble in Glendale where there is only one user. Yes registered one user. They also have it for Rochdale village, and by the name you could understand it is what you can consider out of NYC even though it's inside it, and also have it there. But look all around the JFK, look at the Airtrain locations, why are these places impoverished? Why? I think because we want to show those Japanese and Europeans who get 10.0 mbps of speed how much our internet providers can give.
Verizon would certainly be doing some of the public a favor if they simply had a page where you could enter your area code and exchange and they would tell you whether FIOS is available to those phone lines or not. It's well within their capablities to maintain that data, and to produce a web page interface. They could even ask for your entire phone number, and just ignore the last four digits.
So why don't they? I suspect that they derive more benefit out of having people constantly call up their sales assistants and ask for FIOS. Or at least they think they do.
It would be a nice idea, the problem is that it doesn't work. Neither area codes or even exchanges are especially respectful of political boundaries. This is significant because in order to offer FiOS Television, you need a franchise agreement with the local political authority. That is why they need either a telephone number or a street address. Either will establish your exact location to determine whether or not FiOS is available. Area code and exchange a necessary, but not sufficient to establish whether or not FiOS service is available.
For example I live in a small incorporated town, completely, surrounded by two unincorporated townships. My area code and exchange are present in all 3 areas. However Verizon only has a franchise agreement with the town at this point.
So while I have FiOS service, go 1000 feet to the West, and it isn't available, because it is outside the borough, and there is no franchise agreement with that township.
I have also lived in situation where quite literally across the street was a different area code, within the same political subdivision.
@RetiredDBA wrote:Verizon would certainly be doing some of the public a favor if they simply had a page where you could enter your area code and exchange and they would tell you whether FIOS is available to those phone lines or not. It's well within their capablities to maintain that data, and to produce a web page interface. They could even ask for your entire phone number, and just ignore the last four digits.
So why don't they? I suspect that they derive more benefit out of having people constantly call up their sales assistants and ask for FIOS. Or at least they think they do.
As mattheww stated, phone number is not a very accurate way of going about this, unless you have an actual Verizon number that they can pinpoint. They do have a website to check availability though:
http://www22.verizon.com/Residential/FiOSInternet/CheckAvailability/CheckAvailability.htm
I have checked those lots of time. Currently I signed up for 5-7mbps speed and guess what, they do not even give me download speed of 5. The speed test result is here: http://www.speedtest.net/result/1044973775.png
So do you want me to call this fair?
Spped tests are subject to many issues that Verizon has nothing to do with.
All Verizons provides are the on and off ramps to the Internet. So before you go any further, please post your Transceiver stats. That is the actual speed that Verizon is providing on the link between your premises and Verizon's Central Office. If that is only 5 mbps than you may have something to complain about.
DSL speeds are very sensitive to the quality of the copper pair between you and the central office, which is one of the reason the 7 mbps tier is limited to areas quite close to the Central Office.
However I'd also suggest using a different speed test that actually pin points the bottlenecks,
ndt.anl.gov
Depending upon the server location I use for www.speedtest.net, I can get anything from about 1/3rd of my actual connection speed to slighly higher than my connection speed. There are lots of limitations that have nothing to do with Verizon service.
Start a new topic or ask questions in the open forum.
