I have called Tech Support multiple times with the same line check, blah blah blah and can't seem to be escallated to someone with knowledge.
Everyday between 5pm - 11pm the Ping on my DSL package shoots upwards of 300-500ms compared to the normal 50-60ms
Running a Trace Route to various servers there is a 300-400ms response time with packet loss in the 2,3,4 hops.
Is it a lost cause to try and get someone to trouble shoot this? The verizon provided DNS is often middle of the pack when using namebench. Should i just redirect my DNS?
It's almost pointless to have internet if you can't use it during the only times your at home and not working.
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