Locating Buried Fios Line
FancyBurger
Newbie

I need to get my Verizon Fios line marked so that I can begin a project in my yard. I am in Northern Virginia.

811 was on site and could not locate the line because it does not have a tracer wire in it. I need Verizon to come out and either mark the line or replace the line with one that can be properly located. The FIOS cable is buried somewhere close to the work area and I do not want to damage the cable.

Customer service just kept referring me back to 811. 

How can I get the cable marked?

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Re: Locating Buried Fios Line
LawrenceC
Moderator Emeritus

Hi FancyBurger,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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