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Lost Connection
laurabee
Newbie
‎01-10-2013 05:05 PM

I suddenly lost my internet connection today. Tried all the common troubleshooting tricks with no luck. Any suggestions? I have High Speed Internet (DSL) service with a netgear router.

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Re: Lost Connection
andylui8
Enthusiast - Level 3
‎01-10-2013 06:49 PM

call verizon indian tech support 😄

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Re: Lost Connection
smith6612
Community Leader
Community Leader
‎01-10-2013 09:04 PM

Is the DSL light flashing or solid? Is the Internet light out on the modem? If you're familiar with getting into the router, does the router hold an IP address that is not 192.168.1.* ?

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Re: Lost Connection
beshannon
Enthusiast - Level 3
‎01-11-2013 04:25 AM

Might be an issue similar to mine, you may need to call and open a ticket.  They had to take my connection doen to "fix" whatever needed to be fixed.

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