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MODEM
chetg11
Enthusiast - Level 1
‎08-31-2013 12:08 PM

Why did I pay $49.99 for a modem I thought they rent this for $ 7.oo a month

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Re: MODEM
JOSEm441
Specialist - Level 2
‎08-31-2013 07:44 PM

As long as  have been with VZ (10+ years) I have never been charged for a  "standard" modem or router and I have had at least 5 different units. Did you order an upgrade for your equipment ?

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Re: MODEM
smith6612
Super User
Super User
‎08-31-2013 09:20 PM
@JOSEm441 wrote:

As long as  have been with VZ (10+ years) I have never been charged for a  "standard" modem or router and I have had at least 5 different units. Did you order an upgrade for your equipment ?

I second this. Normally, unless you're buying a DSL Gateway on service that normally doesn't include the Gateway for free (for Wireless service, for example), Verizon has always given me free modems when I needed them.

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Re: MODEM
chetg11
Enthusiast - Level 1
‎09-08-2013 06:18 AM

Thank you for your reply verizon is repaying me the $ 43.00 thet charged me                                                                                                                                                          

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