Main computer/broadband connection disabled

[nedt]

Hello

I need help correcting setup computer,westell 7500 modem/router DSL broadband connection status been disabled. IP address ppp is down, IP address distribution=wan

I opened my program Cisco Network Magic Pro, there was a message( like) network monitor shows a new network  would

you like make this new address the main address/network  I checked yes (another message posted  you will need change any other computer ,device.

Also on new home network. This computer is now slower and hardware ethenet port disconnects and reconnects every time

I E 8 is stoped, restarted

This is well above my head, I have no idea how correct this.

Help would be very much appreciated.

nedt

[Anthony_VZ · Accepted solution]

We would need to run tests on your line to see whats going on. Please check for private messages because im sending you one now.

[nedt]

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@Anthony_VZ wrote:

We would need to run tests on your line to see whats going on. Please check for private messages because im sending you one now.

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I went to my HappyToHelp(at)Cisco once in I was able to remove my links router.

In doing that it made Verizon's Westell 7500 modem/router to work correctly. I confirmed all this by going back to Verizon's Welcome main status gateway page.

Thank you Anthony