Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Modem questions

I had a Westfall7500 modem which broke.  Verizon replaced it with a different model.  I had to use a filter when I installed it, but the directions with the new one says "do not use a filter."  Will this affect my phone service?

Re: Modem questions
Contributor - Level 3

You don't use a filter on the DSL modem.  You use a filter on the phone.