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Dear Verizon,
I returned a modem that did not work for me some 3 months ago. It has not shown up as a refund on my bill yet.
{edited for privacy}
Can you please check?
Thank you!
{edited for privacy}
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Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.
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Hi Elizabeth,
Thank you for the reply.
I haven't seen anything in my email yet.
Thank you!
Mike
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It can take up to two business days.
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Dear Elizabeth,
I still have not seen any contact attempt.
Thank you!
Mike
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Thank you for that note, Cburg. We have let the Ecenter know.
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Please check your spam and junk folders as the Ecenter did send an email to the address you used in registering for your forum account.