Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Verizon has succeeded in forcing the work onto the customer. Infuriating. I refuse to call; robot voice menu layers and inapplicable choices make the customer spend time and effort on the phone. Often wasted, because customer support is too busy. I tried to send a message to billing about payment. Impossible through the billing-and-payments contact link. SO, BILLING, HERE IT IS ----- I mailed a check for $250, for FiOS, in the local post office today. Where are the paper, snail-mail bills you promised me a couple of months ago. Do NOT tell me to go on-line and download the bill. That is making me do the work you promised to do. You promised to send them in the mail.
Tags (2)
Re: Money
Community Manager
Community Manager

Hello MrsCowan1954,

This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly.