My DSL is still down in June 29, technical support said there is still outage in Vienna area

[Rickwanman]

Hi,

My Internet DSL is still down since the June 29 storm.  It has been more than 11 days.  I spent hours waiting for technical support from India, remote modem so many times and they is still outage my Vienna area with no ETA.  Is this correct? 

After wasting to much time, I'm tire to call them.  I'm using my neighbor's Cox Internet now.  My dry landline number is {edited for privacy} 

Thanks,

Rick

[Anthony_VZ]

Since we haven't heard back from you on the private support board or have received a form submission, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.