My DSL speed question
gb20121
Newbie

I used to have Verizon DSL 1.1-3 mb and landline. I wanted to remove landline because it's useless to me. So I called Verizon, the agent told me canceling will not affect my DSL service at all.

However, after landline is canceled, my DSL got downgraded to the lowest 0.5-1.0 mb speed. What is this about?What should I do ?

Thanks

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Re: My DSL speed question
Anthony_VZ
Master - Level 3

Sorry to hear about your internet slowdown. I have sent you a private message to get more information.

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Re: My DSL speed question
illuminatic
Newbie

same thing happened to me as well. can you assist?

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