My Network > Network Connections is blank

[eshuang]

Has anyone else seen this behavior when logged into their router?  I have a G1100 Quantum router.

Thanks

[Cang_Household]

Cannot detect network interfaces. You would need a reboot. If still does not show up, I recommend you to swap with another G1100.

[eshuang]

Thanks!  I unplugged it, waited 30 seconds and powered it back up.  It had the same behavior when I logged in again.  Does that constitute a proper reboot?

[dslr595148]

Also:

#1 What is the name and version of the web browser?

#2 While we get that you have FIOS Internet, do you also have FIOS TV?

#3 How/Where did you get that NAT router? For example, was it eBay?

[eshuang]

Hi thanks.

The screenshot was Safari for MacOS, but I replicated this behavior on Firefox and Google Chrome, as well as Safari for iOS.

I have Fios TV as well as internet.

The Quantum router was purchased directly from Verizon, not a third party or pre-owned.

[Cang_Household]

if that's the case, I recommend you to swap your existing G1100 with another G1100. You can buy used G1100 off Ebay for cheap.