My fios order is on hold

[cy1723]

Hi, There.

I have set up my account online and schedule to activate my internet service on 8/18.

But my order status is still on hold today (8/16) with message 

```

We're reviewing the information you sent and we'll be reaching out to you soon. If you have any questions, please call us at 1.800.Verizon.

```

Is there anything I miss?

[CRobGauth]

This is mainly a peer to peer support forum.
You will need to contact Verizon.
Either 1800Verizon or twitter @verizonsupport for assistance