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My internet keeps shutting down
crossingmary1
Newbie
‎09-11-2011 12:01 PM
 
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Re: My internet keeps shutting down
dslr595148
Super User
Super User
‎09-13-2011 09:18 AM

#1 Please post your Transceiver Statistics from your modem

#2 If you don't know how to get that info:

a) What is the brand and model of your modem?

b) If you have a seperate router: What is the brand and model of it?

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Re: My internet keeps shutting down
Shamika_VZ
Contributor - Level 3
‎09-13-2011 11:49 AM

Good Afternoon,

Did this resolve the Internet trouble for you? If not, I have sent you a private message so I can assist.

Shamika_Vz
Verizon Support

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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