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Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I canceled my DSL at the end of August due to my moving to a different state. When I cancelled, I was told that I did not need to return any equipment, and if there was any surplus on my final bill, it would be returned to me.
In October, I got a final bill indicating a surplus of $47.69. When I called Verizon about this last month, I was told that this amount would be credited back to me at the next pay cycle.
However, now, I have just received my next bill, which shows a mysterious charge for "Your One-Time Activities" in exactly the amount that was due to be returned to me. Does this indicate the credit being returned to me, and if so, how and when will I receive it? If this is a charge, I can't imagine what it would be.
Thank you for your advice.
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