Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
For the past weeks, I've been dealing with my service timing out. At some points my download and latency are fine and normal but my uploads are either timing out or just dreadfully slow to the point of being nonexistent. I have been dealing with tech support for 2-3 weeks now about my service. It was fixed around last Monday, then started all over again a few days later. Called back tech support on Friday and today I've been calling to follow up on the issue and the system keeps disconnecting the call. I have had Verizon DSL for years and usually had just the occassional outages that effects my net which gets solved within a day. Never had to deal with problems this long. VERY, VERY frustrated here.
I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.