Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have been a customer with Verizon fios from last five years. I am trying to escalate one issue with the executive leadership. I tried calling the billing department and it is so frustrating. I even talk to supervisor with no luck. You can check my case details.
Recently, I contacted the customer care with internet issue. They suggested an upgrade. So I signed up for upgrade with 2 years contract. At that point double checked with the customer care that there are no tech visit fees or upgrade fees. They assured it is a self-installation and there are no extra charges. As soon as I upgrade with self-kit my internet stopped working. I called the customer care and they sent the technician. After that I got a bill for tech visit. When I contacted the billing they are not helpful and polite.
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