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Network not showing up for my newly installed high-speed internet
qfusting
Newbie
‎03-27-2013 05:34 AM

I recently signed up for high-speed internet, the tech came and did the installation and my router is working but the wireless network won't show up on my mac. Does anyone have advice?

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Re: Network not showing up for my newly installed high-speed internet
smith6612
Community Leader
Community Leader
‎03-27-2013 01:26 PM

What modem/router did Verizon give you? The model number should help. The Wi-Fi could be disabled or it might be a modem without a Wireless radio in it. 

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Re: Network not showing up for my newly installed high-speed internet
qfusting
Newbie
‎03-28-2013 06:47 AM

It's a verizon gateway router and it has a button the side that is supposed to synch the wirless with my laptop. What does it mean if the Wi-Fi is disabled? I appreciate your help!

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Re: Network not showing up for my newly installed high-speed internet
ainekrg
Newbie
‎03-28-2013 09:53 AM

the wifi could be disable on  the modem, meaning that you will need to acess the 192.128.1.1 and enable it, knowing the exact model number will help more though...

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Re: Network not showing up for my newly installed high-speed internet
dslr595148
Community Leader
Community Leader
‎03-30-2013 12:49 PM
@ainekrg wrote:

the wifi could be disable on  the modem, meaning that you will need to acess the 192.128.1.1 and enable it, knowing the exact model number will help more though...

Typo, meant 192.168.1.1

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