Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
New Macbook Pro, Old Westell 327W Wireless Can not connect
aabarca87
Newbie
‎12-28-2010 07:46 AM

I have a new Macbook Pro, but I have an old Westell  Versalink 327W and I can not connect to this wireless router. Can someone help me please.

0 Likes
Reply
2 Replies
Correct answers are available for this post.
Re: New Macbook Pro, Old Westell 327W Wireless Can not connect
smith6612
Super User
Super User
‎12-28-2010 09:36 AM
What trouble are you having? Is the Mac complaining about not being able to connect entirely or being unable to obtain an IP address? When you try to visit http://192.168.1.1/ using an Ethernet connection, are you presented with Blue and White firmware or are you seeing Red and Black Verizon firmware?
Reply
Correct answers are available for this post.
Re: New Macbook Pro, Old Westell 327W Wireless Can not connect
jennybug1
Enthusiast - Level 1
‎12-29-2010 01:13 PM

I ran into this same problem when trying to connect with my iPad.  I needed to upgrade the firmware for the router to V4 (the latest version).  Believe me it wasn't easy finding this information but if you go to this link:

http://my.verizon.com/central/vzc.portal?_nfpb=true&_pageLabel=vzc_help_contentDisplay&case=VersaLin...

1) select the model number of your router

2) download the file to your computer

3) log on to your router

4) From the Maintenance menu select Update Device

5) Select Local Update button and then point to the file you downloaded on your computer.

6) Install the upgrade.  Once it's done you should be able to connect.

Reply