Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
New modem and mailing back old one? shipping?
andylui8
Enthusiast - Level 3

iam getting a new modem from verizon cause they said my dlink was creating internet problems/they said i gotta mail back the old modem within certain amount of days.

Do i have to pay for shipping?

0 Likes
Re: New modem and mailing back old one? shipping?
smith6612
Super User
Super User

@andylui8 wrote:

iam getting a new modem from verizon cause they said my dlink was creating internet problems/they said i gotta mail back the old modem within certain amount of days.

Do i have to pay for shipping?


Verizon usually gives you a pre-paid shipping label with the new modem you receive from them.

0 Likes