Verizon/Fios don't give any kind of discount!. Verizon/Fios company don't care if your are disable, Senior, living alone, low income, in a subsidiary rental!,nothing I have been with Verizon/Fios home wi Fi account with Autopay for almost 4 years already today I have a problem with my connection and they ask me that in order to fix it they will have to charge me, that is outrages when is their fault a internet cable gave been given problems in the last 24 hrs and they Verizon has not fixed. Why I have to pay for repair or re connect me? It blows my mind!
What is the problem with your connection?
VZ is only responsible for the section above your router. Anything below is the end-user's responsibility.
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