No internet access to Apple Daily Hong Kong
Christy16
Newbie

Hi, how are you?

I lost the internet access to Apple Daily Hong Kong: http://hk.apple.nextmedia.com/ for more than a week. Is the website being blocked by Verizon or hacked by a third party?

Is there anything I may do?

Your advice will be appreciated.

Many thanks,

Christy

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Re: No internet access to Apple Daily Hong Kong
Verizon_Support
Customer Service Rep

Hello Christy,

Are you currently still experiencing this issue when connecting to the site? Could you also tell me what device you are connecting via and if you get the same results when accessing from different devices?

Many thanks.

^FCN

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Re: No internet access to Apple Daily Hong Kong
Christy16
Newbie

Hello FCN,

Thank you very much for your reply. After losing the access for weeks, I have the access today. I do not know at all what happened. Did you do something at your side?

Thank you so much again.

Christy

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Re: No internet access to Apple Daily Hong Kong
smith6612
Community Leader
Community Leader

Christy, try changing your DNS servers. It seems that NextMedia's having some DNS issues on some providers in the States. OpenDNS and Verizon's servers were noted amongst these.

I would try using Google DNS. 8.8.8.8 and 8.8.4.4 are the IPs. That is if you're still having problems or if they occur again.

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Re: No internet access to Apple Daily Hong Kong
Christy16
Newbie

Hi Smith6612,

Thank you! I have changed my DNS servers as you suggested. Hope it works. 

Thank you so much again!

Christy

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