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Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Lost power for a few hours yesterday during the storm, and since my power came back on yesterday I have had no internet, tv or phone service. I have tried restarting both my ONT and my router several times as well as unplugging/replugging all power, ethernet and coax cables. Only 3 lights stay lit up green on the ONT: PWR, BAT, and NTWK. The router connects to the network but the red globe stays on and there is no internet access.
I have tried directly connecting a computer to the ONT with an ethernet cable and I had no connection still. When logging on to the router's admin page, The site says that the Ethernet/Coax cable is disconnected from the router even though I have triple checked that both are securely connected.
Any tips on what I should try doing next would be greatly appreciated. Here are two images of both the lights on the ONT as well as the cabinet where the ONT and Fios router are stored : https://imgur.com/a/1FU1g3s
Contact Verizon support. If you can, use their online chat, tweet @verizonsupport or post in https://www.dslreports.com/forum/vzdirect.