No line

[Redsoulstar81]

I just received my equipment for Verizon dsl and all of my phone jacks say "no line". What should I do to get this fixed? My new apartment only offers dsl and not fios which is what I had before. Thanks in advance!

[jonjones1]

Call Verizon dsl from a cell phone or work phone or friends phone and tell them to activate the phone line. They may need to send a lineman out to physically connect you.

[revbilljr]

Called the tech. support number and told their repair service is only available Monday-Friday during business hours.  I called from my personal cell phone.  This means my elderly parents, 1 with a history of heart by-pass and the other has a pacemaker, and if something happens, they can not get emergency help when I'm at work starting in the early morning hours.

I suggest contacting your state's attorney general office to begin a major investigation on the corporate policies. 

Thank you

rev bill jr 

[LawrenceC]

Hi revbilljr,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.