Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
This is absolutely absurd. Our internet went out on Wednesday evening and there is no way to talk to customer service about how to fix the problem or even if the problem is due to an outage. When I check the mobile technical support site they say that there are no outages in my area.
I have called the 1800Verizon line many times in the past 2 days and have been put on hold for hours at a time. When I schedule a call back I receive 3 minutes of advertisements and then get placed on hold again. This is without a doubt the WORST customer service I have ever witnessed. It’s too bad the product is good because the rest of this clown show is terrible.
This issue has been escalated to a Verizon agent.