Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have downed FIOS wires in front yard which blocks the road. I tried to reach you by phone, but was put on hold for 2hr, still no answers. I tried online chat and was told my waiting time would be 16hr. The downed wire on the road is dangerous, what shall I do?
I am having the exact same issue. I think the snow weighed the wire down and then it got clipped by a passing truck. In addition to no service in my house, the local fire department came out and cleared the cables out of the road. I feel like Verizon would want ot know this, but I can't get through to anyone!
Thank you for your suggestion. Local police temperarily fixed the issue, I will need to report to Verizon for permanent repair. The link you provided is for Newark, NJ, I am in Massachusetts. Still struggling on how to report to Verizon.
Yeah I noticed that for NJ. However it is still a Verizon link for service.
others have used it from this forum and said they got a repair ticket. I just don’t know if it’s correct or not.
i knew the Police suggestion would work.
I'm having the same issue. There doesn't seem to be a way online to report it. At least none I can find.
You are not alone, although we were able to contact them. We have had no service for a week. Technician was scheduled to come yesterday between 12 and 2, confirmed by text by Verizon in the morning. Did not show up. No more communications; Verizon has gone dark. Outrageous that we pay for this service, of which there is none. This is the worst company I have ever had to deal with.