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On Hold 2 Hours for Escalation!,,
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Are they kidding me
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Re: On Hold 2 Hours for Escalation!,,
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Good Afternoon,
We apologize for any delays. If you are still in need of assistance, please send me a PM I will be happy to assist.
Shamika_Vz
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.
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Re: On Hold 2 Hours for Escalation!,,
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Try being on hold like that 3 days in a row.... That's been my experience as of late and I still have an unresolved issue.
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Re: On Hold 2 Hours for Escalation!,,
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What are you two trying to get fixed?