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Order on hold
Stellazqx
Newbie

I made an order and submitted my proof of residency few weeks ago. But the order is still on hold and I will be moving very soon. Not sure what to do with this.

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Re: Order on hold
kh-gary
Moderator
Moderator

Hi Stellazqx,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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