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Parental Controls: Sorry
crimsonbadger
Newbie
‎09-18-2018 05:21 PM

I've followed the instructions on setting up parental controls far enough to get to the screen in verizon.com called "Internet Parental Controls." But each time I try to turn off access for a specific device or set up a schedule for a specific device, I get the same message: "Sorry! We are unable to process your request." I've tried a dozen different devices and get the same message each time.  What am I doing wrong?

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