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Pathetic Customer Service - Waiting for 6 hrs and counting to get my new order installed
Veeraj3103
Newbie

Person named Daryll was supposed to be in home at 8 AM to install my new order. No one contacted, by phone or by mail, to inform me of the delay. when i called the customer care service by noon, they said someone will be at my home by 1:30. No one showed up. I called again and they said same person named Daryll will come in 30 minutes. I am still waiting for someone to respond or come to my home for installation. This is a pathetic customer service.

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Re: Pathetic Customer Service - Waiting for 6 hrs and counting to get my new order installed
kh-gary
Moderator
Moderator
Hi Veeraj3103,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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