Personal Internet Security 2011!?!?!?
TRR1
Newbie

Getting repeated security warnings and my access to VISS or Security Center or In Home Agent is not working?

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Re: Personal Internet Security 2011!?!?!?
BigHead9533
Newbie

Having the same problem. Can't download the latest software. Getting an Error on page and the download buttons go black.

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Re: Personal Internet Security 2011!?!?!?
Hubrisnxs
Legend

That's a big ol' Virus.  Get it removed ASAP

Please be advised,  Personal Internet Security 2011 is a scam and was only created to trick you into purchasing it. You should not purchase it, and if you have, you should contact your credit card company and dispute the charge.

If you have norton, call norton

if you have mcafee, call mcafee   (unless you get mcafee through Verizon, then call verizon)

if you have trendmicro, call trendmicro.

you get the hint.   OR if you're adventerous you can click on some of those links above and they will give you instructions on how to remove the virus.    Bleepingcomputer has a good walk through

Re: Personal Internet Security 2011!?!?!?
BULLDOGSRULE
Newbie

How do I know if I have this? I've had VISS since 2009 and was working fine until I installed the new update in December 2010. My husband was on the computer and said the screen went blue then shut off, blah, blah, blah...I told him he needs to stop looking at porn...lol...

Anyway, he wasn't telling me much but I finally got it out of him. He said he DID click on an "X" in a window that came up but doesn't remember what the title said. He clicked to close it and that's when "it" hit the fan.

Now I can't use my VISS, it's completely gone. I had already downloaded the new version and had the newer icon with the padlock image working but now it's back to the old VISS icon. When I go to download the new version of VISS it seems like it's downloading but then it stops. I thought it was because the old version is showing up and needs to be removed but when I click on it to remove the software (as I did before to download updated version) it gives me the following error message:

Error Code:    -5005 : 0x80070002
Error Information:
>Kernel\KernelMedia.cpp (95)
>SetupNew\setup.cpp (851)
PAPP:
PVENDOR:Verizon (http://www.verizon.net)
PGUID:4CB90CB9-DD58-4CCC-A053-08FA70A42941

I called verizon, USELESS!!!!! ABSOLUTELY no help! 

they transferred me to Mcafee support but the system asked me for a PIN number and I wasn't given one so they disconnnected my call.

PLEASE someone HELP!

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Re: Personal Internet Security 2011!?!?!?
smith6612
Community Leader
Community Leader
Make sure the computer is disinfected before continuing. The Bleeping Computer article above as well as a scan with Malwarebytes and SUPERAntiSpyware are things that should be done. From there, we'll work on getting VISS back in order.
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