Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Received poor customer service support for a tech request call today, from a "Benjamin". He said the solution was to replace my router, over and over again. He didn't listen to what I was saying. I would indicate a problem and state the error message and he would say, "ok, so it is connected?". Then he wanted to argue with me about how long to hold the reset button. I held it long enough to reset the router, but he kept asking me if I held it for at least 30 seconds. I gave up, hung up, reset the router, and reconfigured it to resolve the issue. Not acceptable and very frustrating.