Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Hi, I am on vacation and decided to purchase some prepaid minutes for an older "jetpack" which isn't being used since it was updated. I went to a verizon store and they help me get set up. I didn't have them ensure that it was activated before I left the next day. When I turn on my computer it shows that I am hooked up to the "jetpack" but unable to get the internet. I JUST now was able to check my e-mail and verified my e-mail address with verizon. Now I am unable to get to my acct. I stopped at different verizon store many miles away and they were able to get into my acct, and when they tried to reach you guys she was put on hold for 20 minutes....needless to say I couldn't wait and hoped to get this resolved on my own....Please help!
Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.