Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Price reduction
Enthusiast - Level 3

I was told by a sales rep I would receive a $20.00 reduction per month because I am charged for a higher speed internet which is unavailable to me. It's been two months.

Re: Price reduction
Community Manager
Community Manager

Hi ronbon,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.