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I am having difficulty downloading and installing Verizon Internet Security Suite .
We ordered the package that can be installed on up to 3 Home Computers
I received email to for the download and I downloaded it on my Primary Computer.
Then I read insturctions for 2nd computer and it said to sign into my verizon account
and then go to manage my Verizon Broadband Essentials & Extras and that
I would be able to use that Link to download and install VISS on 2nd Home Computer.
Each time (I tried lots of times) that I do that, it NEVER LOADS! Or an Error message
says: We have detected that you are not using a Supported Browser like Internet Explorer
or Foxfire. Iam in fact using Foxfire--I tried Internet Explorer also and its always
the exact same thing-It will not Download or install. The only thing sometimes
the verizon--Service Point will show up--but little , Dial thing, that says its loading
Never Loads at all.
Can anyone Help me--I keep trying to do this, with No Luck !
Download and run the McAfee PreInstall Tool
after that, try to follow the email link instructions again.
If they still don't work then go to www.verizon.com/connect and download the in home agent, and use the notification area. you'll see a link for your VISS Internet security download and installation.