REPALCE BATTERY BACK UP

[Anthony110]

Is there a trick to remove the red positive terminal from the old battery?   I cannot get it to come off and the video is no help.

[jonjones1]

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@Anthony1wrote:

Is there a trick to remove the red positive terminal from the old battery?   I cannot get it to come off and the video is no help.

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https://www.verizon.com/support/consumer/battery-backup/locating-your-battery

above may be better. Click on the unit you have.

the below is another link.

https://www.verizon.com/support/consumer/battery-backup/backup-unit

It can be removed with needle nose  pliers with care...

[BluehatHorses]

They are on there pretty tight, but you shouldn't need any special tools to do it. I've heard about people using needlenose pliers, but you'll want to be super careful doing this as the battery is still carrying some charge!

[jonjones1]

Yep that is what I already posted. Are you going to agree with me on all my replies?

thank you if you are.