Random Disconnections, Slow Connections, Internet won't work for days....

[desilva45]

My internet will randomly disconnect, sometimes it will work for a few hours, sometimes it will work for 2 minutes. For the past 2 days it's harldy worked at all. Sometimes it will connect, but be VERY slow. I have tried restarting the router and computer properly. Sometimes this works, sometimes it does not. I have tried calling customer service but I am always on hold for 15 minutes and then the person who answers either can't udnerstand me or I can't understand them. How do I fix this?

[Anthony_VZ]

 Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.