Return Fios router

[Zesmili]

Hello,

I have recently moved to a new apartment and transfered my Fios service.

The technician installed a new router and I have to return the old one. However, there is no indication on my account that I have to return a router. I cannot find a way to print the return package slip for UPS. Your customer service happens to be close on Saturday. Could you please contact me to solve that issue?

Regards,

Zach

[LawrenceC]

Hello Zesmili,

This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly at 1-800-VERIZON.