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For the past weeks my ping has been so high that I can't use the internet for what I want, often exceeding 800ms.
We pay for a 7Mbps connection yet don't even get 1Mbps on a wired connection.
Router is an Actiontec, but that has little to do with it: this is clearly an ISP issue.
I've called tech support numerous times with no fix to these issues with no success. Verizon has the worst tech support I've ever had the displeasure of dealing with. The last time I called, we were without Internet for a week and a half as they "tried to fix our connection". I called every day, and every day said,"It will be on tommorrow"
You guys raised our bill the other month too. We're paying a stupid amount of money for crappy DSL internet that we can hardly use because you guys apparently don't know how to manage your traffic.
I really wish there was a better ISP in my area.
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